The following procedure shall be followed for registering your complaint with us.
All the clients having complaint regarding any service or otherwise shall write a mail at complaint@finetechresearch.com /
+91 - 9522868517.To ensure timely recording and recognition of the grievance, the respective department shall revert witin 3 working days, Monday to Friday 9:00am to 6:30pm and Saturday 10am to 2pm. w.r.t redressal of such complaint.
If the client still wants to escalate the complaint, he/she can approach (Compliance officer) at compliance.officer@finetechresearch.com /
+91 - 9522559533. She shall ensure to resolve the redressal in 7 working day, Monday to Friday 9:00am to 6:30pm and Saturday 10am to 2pm.
If the client still wants to escalate the complaint, he/she can approach directors@finetechresearch.com /
0731-4936062. Directors being the highest authority would be able to resolve the redressal in 15 working days, Monday to Friday 9:00am to 6:30pm and Saturday 10am to 2pm.
Note: Please note that in case client marks a copy of mail to all the levels, it will not be considered as escalated matter, it shall in any case start from level 1 and only in case of a separate mail after expiration or reply from the previous level shall the complaint be considered at next level.